Biography
Tian Chan joined Goizueta after completing his PhD in Technology and Operations Management from INSEAD. He also holds a MS degree in Management Science & Engineering from Stanford, and a BS degree in Mechanical Engineering from UC Berkeley. Previously he led technology and operations development projects at PSA International. His research focuses on new product development processes, specifically the effects of individuals coming together to perform different sorts of work in the product development process (e.g., collaborative design, complex problem-solving, customer-supplier co-production, collective action, etc.).
Education
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PhD in Technology and Operations ManagementINSEAD
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MS in Management Science and EngineeringStanford University
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BS in Mechanical EngineeringUniversity of California, Berkeley
Incentivizing Information Exchange Within Groups: The Role of Voting Protocols in U.S. Food and Drug Administration Advisory Committees
Management Science
P. Markou, T. H. Chan
October 17, 2025
Complex and important decisions are often made with advice from a committee of experts. But how do a committee’s “rules of engagement” affect the way individuals discuss, how they vote, and ultimately the quality of their collective recommendation? Compiling verbatim transcripts from U.S. Food and Drug Administration advisory committee meetings, we study how a 2007 switch from sequential to simultaneous voting procedures changed discussions, information exchange, and decision making. Consistent with past findings, we show that, compared with a sequential voting protocol, simultaneous voting led to a reduction in the likelihood of unanimous votes. Importantly, we show novel evidence that the majority of this reduction in unanimity was mediated by changes in discussion patterns—specifically, by the increased diversity of information surfaced during discussions. We also find evidence of behavioral and linguistic changes that support our theory that voting protocols changed the incentives for members to elicit more diverse information from each other: under simultaneous voting, members exhibited greater equality in talking time, directed a greater proportion of questions to each other, and adopted language that was more positive, authentic, and equal in projecting status and confidence. Finally, we show that recommendations under simultaneous voting were more likely to be accurate, as drugs recommended and approved were less likely to encounter safety-related postmarket events. In sum, voting protocols affect the incentives for individuals to engage in robust discussions, leading to marked improvements in how information is exchanged between individuals, and in the process by which groups of experts arrive at joint recommendations.
Using computer vision to measure design similarity: An application to design rights
Research Policy
E. Amoncio, T. H. Chan, C. Storz
November 1, 2025
Competition among firms has increasingly been through design. We show how computer vision algorithms can be leveraged to measure the visual similarity of design rights across large data sets of product design images. In particular: we extract and standardize 716,168 unique design images included in US design patents (1976–2023); adapt the structural similarity index measure to quantify design similarities between images; and rigorously validate the resulting measure of design rights similarity. We then use that measure to produce novel empirical evidence that a design space's similarity density exhibits an inverted U-shape with respect to the likelihood of that space's design rights being litigated—a relationship proposed previously but never tested. Our design rights similarity measure should facilitate the exploration of new research questions in the fields of design rights, innovation, and strategy. We grant open access to our code and data resources to encourage research in such fields.
The Emergence of Novel Product Uses: An Investigation of Exaptations in IKEA Hacks
Management Science
T. H. Chan, S.-Y. Lim
May 1, 2023
2023
When do teams generate valuable inventions? The moderating role of invention integrality on the effects of expertise similarity, network cohesion, and gender diversity
Production and Operations Management
T. H. Chan, H. Liu, S. Keck, W. Tang
January 1, 2023
2023
Business Method Innovation in US Manufacturing and Trade
Manufacturing & Service Operations Management
T. H. Chan, A. Bharadwaj, D. Varadarajan
January 1, 2023
2023
Anchored Differentiation: The Role of Temporal Distance in the Comparison and Evaluation of New Product Designs
Organization Science
T. H. Chan, Y. G. Lee, H. J. Jung
November 1, 2021
2021
Revisiting the Role of Collaboration in Creating Breakthrough Inventions
Manufacturing & Service Operations Management
T. H. Chan, J. Mihm, M. Sosa
September 1, 2021
2021
Contracting in Medical Equipment Maintenance Services: An Empirical Investigation
Management Science
T. H. Chan, F. de Vericourt, O. Besbes
March 1, 2019
2019
On Styles in Product Design: An Analysis of U.S. Design Patents
Management Science
T. H. Chan, J. Mihm, M. Sosa
March 1, 2018
2018